January 23, 2026

How Delta used AI coaching to improve performance reviews and unlock enterprise-wide benefits

See how Delta deployed Valence’s AI coach, Nadia, to transform performance reviews, earning a 96% manager recommendation rate, 75% weekly return usage, and Delta’s highest-ever employee tech NPS.

November 19, 2025

Rethinking Management for the Reality of Work: Creating Organizational Clarity with CPO Noam Mantel

Discover how Valence’s Chief Product Officer, Noam Mantel, is redefining management for the complexity of modern work. Drawing on lessons from professional sports and years of leading teams at AB InBev and Slack, Noam explains why shared context—not just individual coaching—is the foundation of high performance.

September 25, 2025

Valence Raises $50M Series B to Give Every Employee an AI Coach at Work

Latest funding led by Bessemer Venture Partners will accelerate continued expansion as the Fortune 500 rapidly scale AI coaching initiatives

September 25, 2025

Empowering the Human + AI Era: Valence’s Next Chapter

We’re thrilled and proud to announce our Series B, a $50 million investment, led by Bessemer Venture Partners, who share our conviction that we’re on the cusp of something new and transformative.

September 23, 2025

Experian and Valence Win Brandon Hall Group HCM Excellence Award

The "Academy Awards of Human Capital Management" recognized Experian for delivering AI-powered leadership development that puts people first.

September 17, 2025

Make the Whole Company Coachable: How Hearst and VML Use AI to Scale Better Managers, Faster

Leaders from VML and Hearst share how they are pairing human coaches for deep work that sets the tone with AI coaching that scales the impact across the org.

August 20, 2025

AI Can Amplify Human Potential: A Conversation with Reid Hoffman and Gillian Tett

If AI is already changing how work gets done, it’s time to change how people learn to do it. Reid Hoffman and Gillian Tett explain why HR leaders are central to that shift.

July 23, 2025

Writing the AI-HR Playbook with Ethan Mollick

Ethan Mollick’s challenge to CHROS: Stop waiting for change. Start designing it.

July 16, 2025

7 Ways to Drive AI Adoption, as Told by Talent Leaders

Discover how HR leaders at Delta Airlines, WPP, VML, Analog Devices, Costa Coffee, and AGCO are finding new ways to increase AI adoption.

July 7, 2025

AI Coaching and The New HR Talent Platform

AI coaching is evolving from a tool for individual development into something more: a talent platform that keeps teams and organizations aligned and working with purpose in a way traditional HR software never could. As Nadia scales across large enterprises, we're already seeing surprising impacts on workforces powered by this platform.

July 2, 2025

HR in the AI Era: Championing Human Potential

The question facing HR leaders today is: How will we prepare our workforces to ride the AI wave? Organizations poised to thrive over the coming decade won't merely adopt AI. They'll harness human + AI collaboration at scale.

June 26, 2025

HR’s Moment to Lead: Defining the Human + AI Era

How talent leaders meet this moment will define the future of work, and the legacy of their organizations.

August 6, 2025

Prudential Creates Purpose at Scale with AI Coaching

With Nadia, Prudential 9Xed the reach of its coaching program. And they’re just getting started.

May 9, 2025

Are AI Coach Bots the Future of Management? The Financial Times thinks so.

A recent Financial Times article shows how AI coaches are transforming the way we support managers, and why they need that support now more than ever.

May 13, 2025

Breaking out of the Search Box

Valence's Head of AI and Chief Scientist, Jeff Dalton, breaks down the 4 ways AI is changing how we access information, the nature of information itself, and what that means for the future of our AI coach, Nadia.

April 29, 2025

How an AI Coach Made VML’s Workforce More Coachable—and More Connected

When VML brought Nadia onboard, they wanted to bring personalized coaching to their workforce. But Nadia surprised them with much more. Read the three biggest surprise benefits from their AI coaching journey.

April 8, 2025

Anand Chopra-McGowan, Valence’s New Managing Director, Europe

After more than 15 years helping to build early-stage companies focused on making work better, Anand Chopra-McGowan is joining Valence as Managing Director, Europe.

April 2, 2025

Performance Reviews: The Perfect AI Pilot for Delta Airlines

Year-end performance reviews can be a pain. Delta Airlines discovered how Nadia's purpose-built AI coaching cuts the pain out of the process, helping managers work faster, deliver strong feedback grounded in company culture, and align goals to business performance.

March 17, 2025

An AI Coach for Frontline Managers

The frontlines need immediate, practical support in their day to day. HR leaders want to help, but capacity is limited. That's why we purpose-built Nadia to be a work coach for the frontlines: always available, deeply personalized, and scalable to drive real frontline results.

February 26, 2025

7 Tips for HR Leaders Looking to Scale AI Adoption

Discover proven strategies and tactical advice for driving AI adoption from Diane Gherson (former CHRO of IBM) and Jennifer Carpenter (Global Head of Talent at Analog Devices), two pioneering HR leaders who have successfully merged tech innovation with human-centered leadership.

February 1, 2023

Living through history

AI marks a Gutenberg moment for leadership development, enabling personalized coaching at scale. Discover how AI-native coaches will transform how organizations develop talent.

February 14, 2025

AI will join the org chart in 2025

Learn how AI is transforming organizational structures in 2025: Why successful integration requires leadership engagement, understanding early adopters and resistors, and how traditional command-and-control approaches won't work in this new era.

January 14, 2025

Costa Coffee unlocks better performance and happier managers with AI coaching

Hear how Costa Coffee store managers harnessed Nadia’s personalized coaching to develop actionable development plans and motivate their teams to drive a 38% holiday sales boost.

November 24, 2024

CHROs on AI: 11 Takeaways from Valence's AI & The Workforce Summit

Valence's AI & the Workforce Summit convened nearly 200 talent leaders to hear from F500 CHROs and AI experts, including Nobel Laureate Geoffrey Hinton. Top insights from the afternoon shed light on the future of the talent function - and how to bring your workforce along.

October 21, 2024

AI Coaching Insights: Big Themes from September 2024

We've rolled up thematic insights from thousands of conversations with Valence's AI Coach, Nadia, to uncover the most pressing workplace challenges and their implications for HR leaders.

October 15, 2024

A Coach in Every Leader’s Pocket at Experian

How Experian built conviction in Valence's AI coach from pilot to launch, and why the global fintech leader is now offering personalized guidance and support to managers across the globe.

October 10, 2024

Turing AI Fellow Jeff Dalton Joins Valence as Head of AI and Chief Scientist

Jeff Dalton has authored 100+ AI research papers and spent 20 years making search and assistants smarter. Now, he is joining Valence to oversee development of their AI-powered leadership coach – building deeper memory and context for hyper-personalized support that democratizes learning and development.

September 17, 2024

Scaling GenAI from the Bottom Up

The Chief Talent Officer at Experian and former VP of People at Google cover the link between leadership and organizational performance, how to identify successful talent interventions, and how Experian is developing leaders at scale with AI coaching.

August 9, 2024

We did a side by side comparison of the top AI models. Here's what we learned.

July 13, 2024

Conference Board CHROs have Spoken

The top priorities of CHRO's from the Conference Board 2024 CHRO gathering.

June 22, 2024

Coaching & Technology Summit — Three Surprising Insights

Highlights from the sold-out NYU Coaching and Technology Summit.

June 17, 2024

Beyond Coaching: Can AI Revive Apprenticeship Learning for Managers?

Discover how Valence's AI Coach provides scalable, personalized mentorship for managers through an AI-enhanced apprenticeship model, as explored in this research report with Charter.

August 24, 2021

Remote Working is Easier Said Than Done: Lessons from China During COVID-19

In a bid to stem the spread of Covid-19, approximately 200 million people in China made the sudden switch to working from home by mid-January. Many companies cited rapid declines in productivity, while employees struggled with changing employer expectations and juggling work with homeschooling kids.

August 24, 2021

Communications During the Coronavirus Crisis

In times of crisis, leaders are often faced with questions they don’t know how to answer. This problem is especially acute in the case of the covid-19 pandemic, a crisis that leaders couldn’t have anticipated, yet are now expected to have all the answers and chart a steady course.

August 24, 2021

A Manager’s Guide To Working With A Newly Remote Team

The sudden and rapid movement to remote working has been jarring and disruptive to many teams. At first, many of our clients talked wistfully about a couple of weeks at home and the chance to skip their commutes. But as the honeymoon period wore off, excitement dwindled and struggles to adjust and thrive in the new normal started to emerge.

August 24, 2021

A letter from our CEO: Helping Make Remote Work, Work

Many of our clients are asking how we can support the swift and urgent shift to remote work. This blog post outlines our initial thoughts and how Valence's tools might help.

August 24, 2021

A letter from our CEO

The future has rarely been more uncertain. How our lives - our family lives, our working lives, our social lives - will look one month, three months, or even a year is unpredictable.

August 24, 2021

New Issues Emerge As Remote Work Drags On

Over the last few months, we have all experienced a dramatic shift in work in response to the COVID pandemic. Our new reality doesn’t respect the boundaries of work and life. Many of us are stuck at home, faced with isolation, distraction and uncertainty.‍

August 24, 2021

Pick Your Team's Journey Through the Pandemic

To the surprise of most, the first weeks of the pandemic saw a boost in productivity. But two months in, the road is getting bumpier and teams are reaching an inflection point. 

August 24, 2021

3 Valence insights we shared at PwC’s Rise Up

Last week, Valence was invited to PwC’s Rise Up Summit, a global event that showcased innovative approaches to helping companies get through the pressures of the pandemic. 

August 24, 2021

You don’t need another Pulse Survey

Our clients are telling us that they’re seeing an influx in Pulse surveys asking how they’re doing. While executives and HR leaders may like the data, we hear from staff and our users that they don’t see benefits from more frequent surveys and they simply don’t want to answer them anymore. 

August 24, 2021

How Employee Burnout Became Managers’ Top Fear

Despite the early pandemic headlines of employees thrilled to work from home and prominent companies declaring it their new long-term normal, our Return to the Office survey told a different story - remote work isn’t the reset we all hoped for.

August 24, 2021

Career Development Can't Stay On The Back Burner Much Longer

Career development and mentorship opportunities have largely stalled. We asked young professionals about how they’re feeling and coping with the dearth of mentorship and development opportunities at what would typically be a high growth and learning stage of their careers.

August 24, 2021

What Holds People Back From Being Vulnerable At Work?

We looked at our Align tool reports since the pandemic started to understand how the employee experience has changed. Between April-June, we saw a dramatic spike in teams who said they struggled to be vulnerable in front of their colleagues.

August 24, 2021

The Secret Sauce To High Trust Remote Teams

Although swift and sudden, many teams have adjusted to working remotely. But as remote work drags on, team trust can easily fade if not purposefully maintained. Our research found 3 secret ingredients for what it takes to build high trust teams.

August 24, 2021

The Tips To Onboard (And Keep) Your New Hires

For the first time since Q1, many companies are ramping back up hiring. And while most have navigated the how to’s of interviewing and hiring remotely, a majority are struggling to effectively onboard those new hires.

August 24, 2021

You Might Be Failing At Feedback, Here's Why

From retros to 1 on 1s, your ability to give feedback is what makes you a good leader. But simply giving constructive feedback often isn’t what’s going to help you effectively lead and improve team performance. If you think it’s about how often you coach, mentor, advise or opine, think again.

August 24, 2021

Your Feedback Is Going Nowhere. So Now What?

Remote work is hindering your ability to offer constructive feedback even though you’ve built social license to be candid with your team. Team outings and workplace comradery are no longer at play when it comes to effectively delivering critical comments. Alas, your feedback is being hidden behind screens with nowhere to go.

August 24, 2021

Check Your Rearview Before Claiming A Crisis Is Over

We recently checked in with some of our senior clients and heard a variation of the phrase, “The crisis is over.” But after speaking with our users in middle management and on the frontlines of organizations, different experiences were left behind, far from it.

August 24, 2021

Your Role Isn’t To Diffuse Conflict But Promote It

Professional instinct has conditioned us to avoid conflict with the age old saying “It’s bad for business.” Fast forward to today’s world of work and we’ll be the first to tell you that difference is what’s fueling outperforming teams. To lead your team in this direction, you’ll need to keep tension at the centre of your strategy.

August 24, 2021

Don’t Be A Hero

This crisis and upheaval has demanded a lot of managers. But those hero managers who jumped in headfirst, kept their teams afloat, and made sure nothing was dropped, are now burning out. Turns out, even heroes need a break. Instead, conductor managers and their teams are thriving. Here’s how to make the change.

August 24, 2021

4 Ways To Boost Team Morale That Don’t Include Another Zoom Wine-down

Even the most motivated and driven among us have struggled with massive swings in our energy and morale. During this time of upheaval and crisis, how you help your team rediscover their motivation will be the top indicator for their long-term effectiveness, satisfaction and contributions.

August 24, 2021

Team swarming requires standard norming

The way we work is changing more rapidly than ever before. The old wisdom about how to nurture successful teams no longer applies. Teams are coming together and disbanding faster than ever. This phenomenon requires new norms, resources, and ways of working.

August 24, 2021

Building psychological safety: It takes values first, then a village

Before teams can truly be psychologically safe in the workplace, there needs to be a change in thinking to how we support it. And we’ve found it’s in the adoption of a core set of values first, before anything else.

August 24, 2021

Why we are believers in a pre-employment work experience

Recruiting the right people for any business is hard - especially with the complexities of the last year at work. We’ve found that a pre-employment work experience - working alongside a potential hire on a challenging, time bound project - has changed how we gauge the right fit well before day 1.

August 24, 2021

There’s no right way to do hybrid - and that’s okay.

Hybrid. Return to work. Flex. We’ve talked to many leaders about how their organizations are handling “what comes next” in the way their teams work. What strikes us is the variety of solutions on how to best support teams: some are sending people back into the office based on task, by day of the week, or others by manager discretion. This variety suggests two things: firstly, that there is no ‘right’ way to tackle hybrid; and secondly, that what is more important is finding what is ‘right’ for your organization.

August 25, 2021

Why we're changing our name to Valence

Our brand is a reflection of who we are, so inevitably, as we evolve, so too does our brand.

November 17, 2021

Bonuses, pay raises and extra time off may be fueling your retention problems

As leaders scramble to retain top talent, many have found their typical levers - pay, perks and vacation - are ineffective. In some cases, these benefits are even making things worse. Top talent is now searching for meaningful interactions, not transactions.

December 6, 2021

Don’t ditch resolutions, set (and keep) them as a team

One of the reason’s resolutions fail is they tend to be solo missions, and often ones that don’t affect or impact others. But when we set resolutions as teams, we all shoulder the weight of that commitment together.

December 14, 2021

Where is everyone going after they quit?

As January inches closer, talent leaders are holding their breath in anticipation of the possible flood of resignations to follow year-end bonuses. For organizations already feeling the effects of the Great Resignation, another spike can feel untenable.

February 24, 2022

The Elephant in the Zoom: How Hybrid is Impacting Managers and Teams

35% of talent leaders anticipate that helping managers lead hybrid teams will be the biggest challenge of 2022.

May 3, 2022

Valence Raises $25M to Help Enterprises Build Stronger Teams and More Productive Workplaces at Scale

Valence, the leading teamwork platform, today announced its $25 million Series A fundraise led by New York-based private equity and venture capital Insight Partners with additional investments from existing investors.

May 24, 2022

Diving into Audience Questions from State of Teams Webinar

Discover the thrilling answers to the questions we weren’t able to answer during our State of Teams Webinar with top talent & HR leaders. Covering manager burnout, recruiting, and different styles of coaching this Valence blog has all your answers.

May 25, 2022

Behind the Scenes: How Companies like Nestle, Wells Fargo, and Vanguard Enable Managers and Teams to Be More Effective

When a group of the world’s best talent & development leaders come together to share ideas, it’s not something you want to miss. This group of HR and talent leaders walked through some of their approaches to enabling teamwork, and the surprising impact that has had on employee growth and retention. Something most companies are striving for in turbulent markets.

June 12, 2023

Automation, Augmentation or ReInvention - The choice we face in L&D

Learn how Gen-AI's true potential lies in empowering creative leaders to completely reinvent leadership development and workplace learning.

August 11, 2023

How to Make a Great Team

Teams are the backbone of any modern organization. When they function optimally, they increase efficiency, innovation, and overall business performance. According to a study by Deloitte, teams that work well together can outperform individual contributors by over 50%

June 10, 2024

Navigating the Future of Leadership and Learning Development with AI: Insights from AstraZeneca

An overview of our recent webinar with Marc Howells, VP of Global Talent & Organization Development at AstraZeneca.

February 24, 2024

Introducing Nadia: an AI Coach for Everyone

Meet Nadia, Valence's AI-powered coach.

January 4, 2024

2023 in Their Words - Insights from L & D Leaders on Teams

Discover insights from top L&D leaders on how adaptability, technology, and team dynamics are reshaping the future of innovation and growth in the workplace.