Trust & Security

The world’s largest enterprises trust Valence

Support your employees with a generative AI coach that meets enterprise-grade privacy, security, and compliance standards.

OUR COMMITMENT

Valence believes that all technology introduced to the workplace must be safe, trustworthy, and reliable. We are committed to treating all user data with the highest level of care, especially given the sensitive nature of coaching.

Safe & Reliable

Valence’s AI coach utilizes best-in-class foundational LLMs and is designed with robust safeguards, focusing exclusively on coaching while avoiding sensitive topics

Purpose-Limited

We’ve purpose-limited our platform to discussing coaching tasks alone. This reduces potential exposure to unintended outputs and drives a superior and focused user experience.

Expert Review

Regular human-in-the-loop review by AI experts and certified coaching professionals ensures that coaching is effective and any output issues are rapidly identified and addressed.

Safe Outputs

Advanced guardrails mitigate coaching on topics like hiring, termination, stereotypes, harm to self or others, and criminal acts, with additional custom guardrails introduced based on client need.

Risk Prevention

Rigorous third-party assessments ensure we protect against AI threats such as prompt injection, jailbreaking, data poisoning and overreliance.

Private

Our enterprise partners own their own data. Employee coaching conversations remain confidential, and we never utilize user data for AI model training

No Training on Customer Data

We do not use the data you share with us to create, modify, or train our underlying model

Confidentiality

Our focus on user privacy means individual user interactions remain confidential, with aggregated, anonymized reporting data provided for organizations with more than 25 active users

Data Retention

Valence only retains data through the life of our enterprise contract

Compliant

Valence is built for enterprise and meets the highest global standards of data protection to help your organization meet compliance obligations

Experience

Valence has passed 100% of AI Council reviews since the inception of our AI coaching product

Certifications

We're fully GDPR and SOC 2 compliant, and adhere to evolving AI regulations, including the EU AI Act

Regular Audits

We utilize external auditors to annually validate our safeguards for customer data and ensure operational integrity

Secure

Your data's safety is our top priority. For more details on our enterprise security commitment, visit Valence's Trust Center

Technical Architecture

Built to provide services requiring enterprise grade security, Valence combines performance, security, scalability, and reliability with a web-based, easily accessible interface.

Authentication

We offer Magic Link Authentication and Single Sign-On (SSO) to streamline login processes and prevent attacks.

Data Encryption

Valence encrypts data at rest and in transit, with data isolated to a single tenant.

Operations

We follow documented security practices including third-party audits, security trainings, regular penetration tests, and access reviews.

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