AI Coaching for Performance Management with Experian and Delta
with
Brian Sullivan
Natalie Tinscher
Kelson Fernandes
Sophie Rustichelli
Wednesday, December 3, 2025
12:00pm EST - 1:00pm EST
Overview
Overview
Join HR leaders from Delta and Experian as they share real-world use cases, lessons learned, and practical insights from deploying Valence’s AI coach, Nadia, to transform performance reviews, feedback conversations and goal setting for improved performance management at scale.
In this conversation-style session, they’ll discuss:
- How they rolled out Nadia across large, diverse populations — from Delta’s 15,000 corporate managers to Experian’s global workforce.
- What drove adoption — including champions, tailored change management, and overcoming early skepticism.
- The impact so far — like Experian boosting goal delivery rates to 90%, and Nadia becoming Delta’s highest-rated HR tool.
- How Nadia is reshaping performance conversations — helping employees set clearer goals, preparing managers for better reviews, and connecting individual work to company priorities.
- The lessons that mattered most — patience, iteration, the importance of storytelling, and why “one-size-fits-all” never works in performance management.
Expect a candid, interactive discussion focused on deployment tips, change management strategies, and how AI coaching can actually drive new levels of performance inside complex organizations.
Who you'll hear from
Brian Sullivan
Director, Talent & Performance Management
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Natalie Tinscher
General Manager, Talent, Skills & Performance Management
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Kelson Fernandes
Global Head of Performance Enablement
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Sophie Rustichelli
Senior Talent Consultant
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