Valence AI Bill of Rights
Valence has been building secure, enterprise grade software that has been used by many members of the Fortune 500, including regulated industries and financial services.
We take the security and privacy of our customers and our users very seriously and we always prioritize the privacy and security of your data. We understand the importance of keeping your information confidential and maintaining the trust of our customers.
We know that AI is a new space, and we’re building our solution to the same SOCII compliant standards of our regular enterprise offering. We have made decisions around our AI solution that prioritize maintaining the security and privacy of our customers’ data.
If you have any questions, reach out to us at security@valence.co
Your data will never be used for training
At Valence, your private data remains private. It is not used to train language models. We have chosen not to train our own models, partially out of respect for our users’ data. Additionally, our LLM partners do not train their models on your data.
We only use partners, including LLM providers, who are SOCII compliant and enterprise grade
We send data through encrypted, secure endpoints to LLM APIs which are housed in secure, SOCII environments. They process our request, return their answer, and do not retain any data. All data is stored within our secure environment, not with any LLM partners.
Personal data is never shared within an organization.
Like in real life, all interactions with a Valence tool or conversational interface are private and confidential. The details of those interactions will never be shared with other members of an organization, including administrators, without the users explicit and active consent.
Organizational and personal data will never be shared with other customers
We guarantee that your personal data and conversations remain safely within the confines of your account, never to be shared with other customers' data. Our AI applications operate under rigorous privacy standards and protect your private data through advanced security measures and best practices. Valence's infrastructure is fortified with stringent security protocols, acting as a solid shield against potential breaches or unauthorized access.
You have control over data deletion
Valence enables you to govern your private data's deletion. If you desire your private data to be deleted at any point, we respect that decision and follow strict procedures to ensure its permanent removal.
Valence's commitment to a secure and trustworthy environment
Valence's primary objective is to provide a secure, trustworthy environment for professional and leadership development. Your trust is our priority, and we continuously strive to uphold it through transparency, integrity, and an unwavering commitment to safeguarding your rights.
Quality control
Valence is building a system with multiple LLMs operating on user conversations to ensure the quality of the conversations, and prevent any hallucinations that present factually wrong or misleading information.
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