Global Chief People Officer, The Kraft Heinz Company
Nadia for
Performance Management
Performance reviews have become one of the most expensive and least loved rituals in work. Not anymore.
“With Nadia, we can offer real-time coaching that helps us align our people with company goals in a way that drives performance.”
Nadia improved performance conversations for 97% of users and earned the highest user satisfaction of any Delta HR tool.
A transactional mid-year review process transformed into a culture of ongoing growth and development
One-third of Experian’s workforce uses Nadia, with 95% of users setting clearer, more strategic goals.
SOLUTION
With Nadia, guidance happens in the flow of work — not once a year.
STEP 1
Customize Nadia to your performance process
Nadia is customized to your organizations' goals, culture, and process, so she can coach every manager to give feedback as well as your best managers do.
STEP 2
Synthesize feedback and insights
Nadia helps employees and managers articulate what’s going well and what isn’t. The result is feedback that is easier, fairer, and more effective.
STEP 3
Role play the feedback conversation
Managers often struggle to host these conversations, avoiding hard topics and the messages that are most needed. Nadia can prep in a precise and tailored way with role play, whether it’s a getting a high performer to the next level of growth or delivering tough feedback to a struggling employee.
STEP 4
Coach employees day to day for real change
Nadia surfaces team patterns that impact outcomes and distills that into clear individual and team plans. What used to be a report card is now a roadmap for growth and personalized coaching in the course of daily work.
Step 5
Measure and track performance all year
For managers and HR leaders, Nadia makes it possible to see what drives or blocks performance as it happens with continuous performance management and analytics.
NADIA FOR PERFORMANCE MANAGEMENT
AI Coaching in Performance Management
In late 2024, Experian made AI coaching the cornerstone of a performance system refresh.
Nadia trained on hundreds of OKRs and performance methodologies across four regions. By April 2025, 95% of employees had set clear, aligned goals, with over 20K coaching sessions logged.
At Delta, managers were drowning in year-end reviews.
Within five weeks of launch, Nadia was trained on Delta’s culture and performance playbooks and the time to do reviews dropped from one hour to ten minutes per employee — while goals became more strategic and feedback more specific.
Latest Resources
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Webinar
February 6, 2026
AI Coaching for Leadership Development & Change Management at Kraft Heinz | February Summit 2026
Traditional executive coaching reached maybe 1% of Kraft Heinz's managers. AI coaching reaches thousands. A factory manager used Nadia at 3 AM to prepare for a crisis meeting, and managers ask questions they'd never bring to HR and grow faster because of it. What’s more, as more KraftHeinz leaders use Nadia, it has become a powerful lever through a spin-off, scaling consistent messaging and support when the organization needs it most.
Upcoming Event
February 6, 2026
AI Coaching for Leadership Development & Change Management at Kraft Heinz | February Summit 2026
Traditional executive coaching reached maybe 1% of Kraft Heinz's managers. AI coaching reaches thousands. A factory manager used Nadia at 3 AM to prepare for a crisis meeting, and managers ask questions they'd never bring to HR and grow faster because of it. What’s more, as more KraftHeinz leaders use Nadia, it has become a powerful lever through a spin-off, scaling consistent messaging and support when the organization needs it most.
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